FAQ
Questions and answers
Everything you need to know about booking, filming, delivery and how your videos can be used.
Booking and planning
How do I book?
Send an enquiry through the form with your date and what you need. I'll reply with the best package or a custom quote, then a 50% deposit secures your date.
How far in advance should I book?
Usually 2 to 4 weeks for content days and events. Matchdays and short notice shoots are sometimes possible, so it's always worth asking.
What happens after I book?
You get an optional free online planning call where we go through your goals, your brand and the plan for the shoot, so we're fully prepared on the day.
Do I need to have ideas ready?
No. Planning and trend research are part of the service. If you already have ideas, that's great, and we'll build on them.
Can I send examples of videos I like?
Yes, please do. References help us get the style right straight away.
Can I see more of your work?
Yes. The Selected Work section has full showcases for each client, and you can find more of my work on the Milo Motion Images Vimeo.
Pricing and payment
How much does a video cost?
It depends on what you need. Edit only work starts from €50 a video and filmed packages start at €150. Everything is listed on the Pricing page.
Do you need a deposit?
Yes, 50% to secure your date, with the balance due on delivery.
How do I pay?
By bank transfer, against an invoice I send you.
Do your prices include VAT?
There's no VAT added. The price you see is the price you pay.
What if my project doesn't fit a package?
No problem. Send an enquiry with what you have in mind and I'll put together a custom quote.
Do you offer discounts?
The Season Deal gives 15% off 10 or more home games, and retainers get cheaper the longer you stay on.
Are there any extra costs?
Only add-ons you choose, extra rounds of changes and travel outside Dublin. Everything is agreed before the shoot.
Services
Can you just film, without editing?
Yes. Every service has a Film only option, where I film and send you the footage to edit yourself.
Can you edit footage I've filmed myself?
Yes. Every service has an Edit only option. Send me your footage and I'll edit it for your platforms.
Do you write captions and hashtags?
Yes, captions are included on the Growth and Pro retainers.
Do you offer photography?
Not yet. Photo packages are coming soon.
The shoot
How long does a shoot take?
Half days are up to 4 hours on site and full days up to 8. Matchday coverage depends on the option you choose.
When can you film?
Whenever suits you, including evenings and weekends, once the time is agreed.
Do you travel outside Dublin?
Yes. Prices cover the Dublin area, and travel costs are added for shoots further out.
What equipment do you use?
A Sony FX3 cinema camera, professional lenses, wireless mics and lighting. The full list is on the Pricing page.
Do you film on a camera or a phone?
Both. I film on a mix of cinema camera and phone, depending on what suits each shot best. The camera gives that cinematic, high quality look, while a phone can be quicker and feel more natural for some social content, like trends and behind the scenes.
Do I need to provide anything on the day?
Just access to the location and the people involved. I bring all the kit.
Do people on camera need to give permission?
Yes. You're responsible for getting consent from anyone who appears on camera, such as staff, clients or players. For anyone under 18, parental consent is needed.
What if someone's nervous on camera?
That's completely normal. I keep it relaxed, guide people through it, and we can do as many takes as needed.
What if the shoot needs to move?
If the date needs to change because of weather or something unexpected, we'll find a new date together.
Editing and delivery
How long until I get my videos?
Usually 5 to 7 working days. Pro retainers are 3 to 5 working days, and Matchday highlights can be ready within 24 hours.
How many changes can I make?
1 round of changes is included. Extra rounds are €40 each.
How will I receive my videos?
Through a download link, in the right formats for each platform. If you choose "Posted for you", I schedule them straight to your accounts, which requires access to your social media accounts.
What formats do you deliver in?
Portrait for Instagram, TikTok and Reels, landscape for YouTube and websites, or both, depending on the package.
Can I get the raw footage?
Yes, for €100. If you only want the footage, the Film only options are the best fit.
Do you add music and subtitles?
Yes. All music is fully licensed through Epidemic Sound, so your videos are safe to post and use in online ads. Subtitles can be added to all videos for €30.
Can my club's highlights use trending songs?
Yes, when we post them as a collab. Most club accounts on Instagram are business accounts, which only get Meta's royalty-free music, not trending songs. I post your highlights from my creator account as a collab with your club, so they can use trending audio and still show on your club's profile and to all your followers. The licensed music I deliver with your files stays for everything else, like your website and online ads.
Usage and rights
Can I use the videos for paid ads?
Yes. Once paid for, you can use the videos on your channels and in online ads. TV and cinema ads need a separate music licence.
Who owns the videos?
You get full use of the videos on your channels once they're paid for. I keep the copyright, which is standard, but it never limits how you use them.
Will you post my content on your own socials?
I may share snippets, sections of content and behind the scenes footage on my own socials and portfolio, unless we agree otherwise before filming. If anything needs to stay private, just let me know beforehand.
Cancellations
What if I need to cancel?
The deposit is non-refundable, but it can be moved to a new date if you give at least 7 days notice.
Can I cancel a retainer?
Retainers run for a minimum of 3 months. After that, the plan rolls monthly and you can cancel with a minimum of 14 days notice.
Still wondering
Got a question I missed?
No worries. Send me a message and I'll get back to you.
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